We strive to accommodate your dogs whatever his or her needs

We aim to accommodate your dog whatever his or her needs, however, to ensure your dogs stay is as enjoyable, and relaxing, as possible, we need to be aware of any pre-existing medical needs or behavioural problems before the dog arrives on site.  This insight into your dog enables us to plan for your arrival and have everything in place ready for when you arrive.

In addition, and particularly in the case of behaviour problems, having an early awareness of the situation gives us a chance to brief everyone who may come into contact with your dog during their stay.

Detailed written instructions are invaluable when we are asked to administer medication during a dogs stay, typical information we like to be made aware of includes:

• Dose of medications
• Time usually given
• Whether tablets are normally put in treats / dinner or straight into the dogs mouth

Please try to bring medication labelled and in the original bottles where possible and ensure you provide enough medication to last your dogs stay.

If there is anything we need to look out for, or may just be peculiar to your dog (such as a limp) we need to know.

If your dog is on prescription diet, again, please bring enough to last his or her stay.

Detailed written instructions or descriptions are invaluable, such as if your dog needs to be muzzled to be given ear drops or when taken to the vets.

If your dog is following a training programme we will try to accommodate this wherever possible.

If your dog is particularly nervous or shy please feel free to bring him or her up to meet us before they stay so they know us before being left (please ring to arrange this so we have time to spend with you and your dog). Also, and where possible try to bring your dog in for the day or a weekend before leaving him or her for a longer holiday.

Any dogs are welcome to bring things from home with them, but if your dog is nervous please try to bring some bedding from home.

If you are concerned that your dog may not settle, please ask your vet about Dog Appeasing Pheromone (DAP) which now comes as a collar and a spray as well as a plug in.

DAP uses pheromones to help comfort dogs in situations they are unsure of.